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Estimate Fee
This fee covers our costs of estimating a custom piece of cat furniture or any other non-standard item relating to our product line, as well as shipping charges for it.
It is a nonrefundable fee, even if we decide that we cannot provide this. It is also not refundable in the event that you object to the price we give you. If we agree to sell you your item, the fee will be applied to the final cost.
Your estimate will be sent to you within two business days. It will reflect your specifications (size, materials, colors). We may need to change some specifications due to limitations of our shop machinery or availability of raw materials.
Shipping: We ship via UPS to the USA as well as to Canada. The common UPS weight and parcel size limit guidelines are posted at their website, and you are encouraged to familiarize yourself with these restrictions before you continue. We do not ship our cat furniture via common carrier or Federal Express (who our experience tells us will destroy your purchase before your cat does). In some instances, we will ship via USPS parcel post, but the customer is cautioned that a long wait is usually required (This is because we suspect the USPS has a room where they put such parcels called "the aging room", but we cannot confirm that.).
Colors: Rare or obscure colors are common reasons for rejecting a job, so please give us three choices of colors (On the other hand, we are sitting on a handful of rolls of VERY weird colored carpet, so your best bet is to put your exotic/off-the wall color tastes on the table).
If you are trying to duplicate some favorite cat tree, photographs are required. We will not proceed with the estimate without a reasonable photo, in this case. You are at this page of our shopping cart because you have been in touch with us about a custom job, and we have replied with a link to here. You may submit your photos to that address.
It will only be an estimate, and the final shipped cost of your item can vary from this estimate by no more than 20%.
SKU Number: EST1
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| SHOPPING TIP: Find your item by using the search window (upper right of screen). Just type in a key word or model number. |
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